Remote Servicing – Megalink – Megatherm

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Remote Servicing - Megalink

Remote Servicing - Megalink

Imagine

Not having to wait hours for service engineer to arrive for breakdowns
Having issues handled by senior most technical experts within minutes
Being able to diagnose problems remotely
Being able to tune panel and change equipment settings remotely
Reducing down time by 50% to 60%

Remote Access

Ethernet / Wifi connectivity to be provided in Panel room
Megatherm remote access devices will be installed
Megatherm engineers as well as plant head will have access to PLC live feed
Diagnostics can be done remotely
Changing panel parameters will also be possible remotely

Other advantages

Call recording for future reference, training and analysis
Files can be shared during call
Instructions/Text can be shared during call
Remote erection / site mapping also possible
Drawings can be opened during call

Remote Servicing

MegaLink App will be installed in tab of trained plant engineer
During breakdown ticket can be raised and video call will be arranged
Remote servicing can start immediately without waiting for service engineer
As much as 80% of breakdowns can be resolved remotely leading to 50% to 60% reduction in down time